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What does the status ‘Awaiting dispatch’ mean?

  • FAQ
  • What does the status ‘Awaiting dispatch’ mean?

For an item shipped by Alltricks: The status “Awaiting shipment” means that your order has been confirmed and is being prepared in our warehouses. It will be shipped shortly. You will receive a confirmation email with a tracking number as soon as it is handed over to the carrier.


For an item shipped by a partner seller: We invite you to contact the partner seller by following these steps:

- Log in to “My Account”, go to the “My Orders” section.

- Select the item(s) and quantity, then click on Contact the Seller.

- Select the reason for your request from the drop-down menu.

- Add a comment. Click Send.


The partner seller will reply to you directly in your messaging area.

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(1) Terms and conditions apply. Valid on products sold and shipped by Alltricks. (2) GMT+1 timezone, Credit Card and PayPal orders only. Until 6pm with Chronopost and until 3pm with other delivery methods. Excluding holidays. (3) Unlimited free delivery with Alltricks+ on all products sold and shipped by Alltricks. Valid in France only with: Chronopost relais and Chronopost domicile (Chronopost on on appointment excluded), Mondial relay, Colissimo and France Express.