If your new bank card is not working, here are the steps to resolve the issue:
Check your card activation:
Make sure your card has been activated by your bank. Some cards require a withdrawal or an in-store payment to be activated.
Verify your payment details:
Ensure you have correctly entered the card number, expiration date, and security code (the 3 digits on the back).
Check your payment limit:
Your new card may have a temporarily low payment limit. Contact your bank to check or increase this limit.
Ensure 3D Secure is set up:
Some online transactions require authentication via SMS or a banking app. If this service is not activated, your payment may be declined.
Try another payment method:
If your card still does not work, you can use other options such as PayPal, bank transfer, or installment payment (ONEY).
Contact your bank:
Your bank can tell you why the transaction was declined and resolve the issue if necessary.
Contact Alltricks customer service:
If you have tried the steps above without success, our team is here to help you finalize your order with an alternative solution.
