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Can I exchange my item?

It is not possible to exchange an item directly on the Alltricks website.

We invite you to return the item that does not suit you. You will then have two options:

- Wait until your package is received by our logistics center to use the credit note that will be created after your return for your next order.

- Place a new order immediately, without waiting. You can then request a refund of the credit note from the “My Credits” section of your account.

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(1) Terms and conditions apply. Valid on products sold and shipped by Alltricks. (2) GMT+1 timezone, Credit Card and PayPal orders only. Until 6pm with Chronopost and until 3pm with other delivery methods. Excluding holidays. (3) Unlimited free delivery with Alltricks+ on all products sold and shipped by Alltricks. Valid in France only with: Chronopost relais and Chronopost domicile (Chronopost on on appointment excluded), Mondial relay, Colissimo and France Express.