You can request a refund from the My Credits page in your customer account by clicking the Request a Refund button. The refund will then be processed using the payment method you used for the order.
You will receive an immediate confirmation if the refund has been successfully processed. It will then appear in your bank account within 24 to 72 hours.
If the refund cannot be processed automatically, you will be asked to provide your bank details (IBAN and BIC) so that we can issue a transfer.
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(1) Discount calculated on the lowest Alltricks price during the last 30 days before the start date of the promotion for this product (2) Price calculated on the lowest Alltricks price within 30 days before the sale offer. (3) Discount calculated on the lowest Alltricks price within 30 days before the clearance. (4) Terms and conditions apply. Valid on products sold and shipped by Alltricks. (5) GMT+1 timezone. (6) GMT+1 timezone, Credit Card and PayPal orders only. Until 6pm with Chronopost and until 3pm with other delivery methods. Valid only on all products sold and shipped by Alltricks. Excluding holidays. (7) Usual delivery time. (8) Usual amount of time to prepare your order. Valid only on all products sold and shipped by Alltricks. (9) Enter voucher code at the basket page. (10) For credit card payments between €80 and €6000. Valid in France mainland only on all products sold and shipped by Alltricks. (11) Credit Card and PayPal orders only. (12) A random security check will be made by Oney on some orders. This control takes 24h. (13) Unlimited free delivery with Alltricks+ on all products sold and shipped by Alltricks. Valid in France only with: Chronopost relais and Chronopost domicile (Chronopost on on appointment excluded), Mondial relay, Colissimo and France Express. (14) 10% additional discount, valid without minimum order value on all products sold and shipped by Alltricks. Discount will be sent by e-mail in the month of the Alltricks birthday after registering for Alltricks+. Discount valid once per year. (15) Recommended price = Recommended retail price by the supplier as new (or public price communicated by the seller in the case of products from partner vendors) / Savings calculated on the recommended retail price when new. (16) Excluding partners sellers products
