Alltricks Partner Sellers
What is a partner seller?
To complete its usual offer, Alltricks has set up a partnership between you and professional salespeople. These professional partner sellers have been selected for their reliablity and quality of service. We have grouped them under the name 'Partner sellers'. We are happy to get you in touch with these partner sellers and to offer you an even wider choice of references to answer all your sports desires!
How to identify a product sold by a partner seller on Alltricks?
You can easily find 'Partner sellers' products at the mention 'Sold and shipped by' (followed by the name of the seller) on the product sheet, your shopping cart but also your order tracking, etc.
Ordering from a partner seller: how does it work?
Ordering items from a partner seller on Alltricks is easy!
- Select your products from the wide selection of sports articles on the site.
- Once your shopping is complete, validate your order and pay for your items.
- We send your order directly to the seller who confirms its treatment.
- Once the preparation of your order is complete, we send you an email with the tracking number of your package.
- You receive your order at the address of your choice (home or office) and evaluate the partner seller.
Under very rare circumstances, your order can be cancelled (for example if the item is sold out). In this case, you will be notified and, of course, your item will not be charged.
What are the delivery methods for the products sold?
Our partner sellers only deliver at your home or at your worplace. Each partner seller is free to choose his transporter: the times and prices can vary from one seller to another. You can find the each seller's terms of delivery on their dedicated page.
If your order contains one or more items sold by a partner seller and/or items sold by Alltricks, the delivery charges add up as each partner makes their own delivery.
How do I return a partner's products?
Have you changed your mind about your order? The product you ordered doesn't suit you? To return it, use the dedicated form and follow the instructions provided. You can also find our partners' return conditions directly on their dedicated page.
How to contact a partner seller?
You have placed an order with an Alltricks partner and you have a question? Go to your order tracking, select the relevant order and click on 'Contact seller'. The seller will directly reply to you.
I contacted a seller and I did not get satisfaction
Our customer service team is at your disposal to resolve any disputes you may have with one of our partner sellers.